Q2: First time order, how can I believe that you would send product? A: We are 7 years golden supplier and verified companyby Alibaba. Our company locates in Building 1, New Industrial Area, Hezhou Village, Xixiang Street, Bao’an District, Shenzhen, Guangdong, China. We can provide pictures and video of our company and factory. Also, we can provide you some our other customer recently parcel tracking number, our products were delivered successfully.
Q3. What kind of payments you accept? A: We accept Telegraphic transfer, Western Union,etc according to the exact order amount.
Q4. Delivery time? A: For samples : within 1-3 days for standard products in stock.
For large order quantity : about 25 days after receiving 30% deposit and confirming all the OEM details.
Q5: My parcel whether can be tracked? When I can get tracking number for my parcel? A: We will send you tracking number at second day after parcel shipping out. You can track the parcel at express official website.
Q6. Can you provide EU or US,UK,AU plug power adapter? A: Yes,there areEU, UK, US,AU four standards of plugs are available.We will send the different adapter to you according to your country or requirements.
Q7. How about warranty and procedure ?
A:1 year warranty and procedure :
1) If the products have any problems when you use it,you could contact us,our engineers will teach and tell you solve it; 2) If the products have still problems after contacting our engineers,you could return us the bad one to maintenance. And then we will send back good items to you ASAP.
Attention : Customers need to be responsible for the shipping costs. 3) In order to avoid loss,all our goods are tested carefully by technical staff before making delivery, please rest assured to buy!